Privacy Policy
Last Updated: January 2026
Festival of Suffolk ("we," "us," "our," or "Company") operates the festivalofsuffolk.org website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using festivalofsuffolk.org, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in several ways:
- Personal Data: Name, email address, phone number, and other information you voluntarily provide through contact forms or account registration.
- Technical Data: IP address, browser type, operating system, device identifiers, and referring URLs.
- Cookies: Persistent and session cookies that track your interactions with our website.
- Usage Data: Pages visited, time spent on pages, links clicked, and other browsing behaviour.
- Location Data: Approximate location based on IP address to ensure compliance with gambling regulations.
How We Use Information
We use the information we collect for the following purposes:
- To deliver and improve our website content and services
- To perform analytics and understand user behaviour through third-party analytics services
- To track affiliate referrals and commissions from casino partners
- To personalise your experience and deliver targeted content
- To comply with legal obligations and regulatory requirements
- To send promotional emails and newsletters (with your consent)
- To detect, prevent, and address fraud or security issues
Cookie Policy
We use cookies to enhance your experience on festivalofsuffolk.org. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality and security.
- Analytics Cookies: Track user behaviour to improve our website performance.
- Marketing Cookies: Used for affiliate tracking and conversion measurement.
- Third-Party Cookies: Set by our casino partners and affiliate networks.
Managing Cookies: You can control or opt-out of cookies through your browser settings. However, disabling cookies may affect the functionality of our site. To opt-out of Google Analytics, visit Google's opt-out page.
Third-Party Links
Festival of Suffolk contains affiliate links to online casinos, payment processors, and gambling operators. We are not responsible for the privacy practices, security, or content of third-party websites. Each casino operator maintains its own privacy policy, and we encourage you to review their terms before engaging with their services.
We do not control these third parties, and they may use your personal data in accordance with their own privacy policies. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Under UK and EU data protection law (UK GDPR and GDPR), you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right of Rectification: You may request correction of inaccurate or incomplete data.
- Right of Erasure: You may request deletion of your personal data (subject to legal obligations).
- Right to Restrict Processing: You may request that we limit how we use your data.
- Right to Data Portability: You may request your data in a portable format.
- Right to Object: You may object to our processing of your personal data for marketing or analytics purposes.
- Right to Withdraw Consent: You may withdraw consent for email communications at any time.
If you are a US resident, you may have rights under the California Consumer Privacy Act (CCPA) and other state privacy laws. These include the right to know, delete, and opt-out of the sale of personal information.
To exercise any of these rights, contact us using the details below.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Generally:
- Account and contact information is retained while your account is active and for 2 years thereafter.
- Analytics and usage data is retained for 12-24 months.
- Cookie data is retained according to each cookie's expiration setting (typically 1-36 months).
- Legal and compliance records are retained for 7 years as required by UK law.
If you request deletion, we will remove your personal data within 30 days, except where retention is required by law.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our privacy practices, please contact us:
Festival of Suffolk
Email: [email protected]
Website: festivalofsuffolk.org
We will respond to your request within 30 days. If you believe we have violated your privacy rights, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date above.